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Technical Service Representative (Corona, CA)

Magnolia near Trademark

(google map)

compensation: $13 - $14.50 per Hr
employment type: full-time

About the Job:

Vantage LED is mid-sized LED-manufacturing Company. Vantage LED is seeking a Technical Service Representative for their Corona, California location.

We are looking for a Technical Support Specialist to provide customer support as well as technical support for our LED displays. The successful candidate will have previous experience in the following area:
Receiving and processing all incoming support phone calls and resolving less complex issues immediately.

Duties:

Answering customer calls
Software training of proprietary LED control software to customers.
Use of remote control utilities to troubleshoot end-user desktop issues related to sign software.
Proficient on Microsoft operating systems up to Windows 10
Analyze, resolve and document support issues effectively.
2 year associates degree or equivalent work experience in computer networking

Qualifications:
• Good communication, listening and customer support.
• Excellent problem solving and troubleshooting abilities.
• Familiarity with TCP/IP and networking
• Understanding of VPN, Active Directory and Remote Tools
• Excellent client relationship management
• Excellent verbal and written communication
• Reliable transportation a must
• Valid California drivers license
• Ability to learn quickly


To Apply:

Interested Candidates should responds to this posting by sending a resume to jobs@vantageled.com
Vantage LED is an Equal Opportunity Employer. To learn more about Vantage LED please visit our website at www.vantageled.com
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6979764076

posted:

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