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Level II Network Systems Support Technician (Riverside, CA)

compensation: Starting at $50k/yr - salary commensurate with experience
employment type: full-time

ABSS, Inc. – Computer Networks, Riverside, CA - is seeking to fill a position for a career minded and motivated local Level II network systems support technician / engineer to perform on-site and remote support for clients in and around the Inland Empire and surrounding areas. Candidate must have the continued desire to learn new technologies and have a positive attitude.

The ideal candidate is expected to perform a wide variety of IT support services for various client industries ranging from simple desktop support to complex server and network issues, as directed by client and ABSS management requests.

A background check is required.

REQUIRED SKILL SET

• - Previous experience working for a Managed Service Provider
• - Working knowledge of local and off-site datacenter environments, patch and security management
• - Follows best practice in implementing / deploying IT security & data protection systems
• - Good Knowledge of industry remote technical monitoring systems
• - Comfortable working with various corporate-class network firewalls
• - MS Server / VMware Virtualization, upgrades and migrations
• - Dell Server hardware and related technologies
• - Local and off-site VEEAM Backup & Replications, Cloud Backup and DR simulation services

NON-TECHNICAL SKILL SET
• - Able to work at a high level independently, utilizing other resources with good judgment.
• - Able to demonstrate high initiative and ownership of issues
• - Excellent verbal, written, interpersonal skill for Management / Client interactions
• - Able to follow internal procedures and securely update client technical resource information
• - Able to work at a fast pace and achieve pre-determined billable utilization goals
• - Good leadership and project management skills
• - Willingness and ability to work challenging problems
• - Must be able to work OT as may be required and pre-authorized

DESIRED TECHNICAL SKILL SET
• - 3+ years professional experience in supporting the following:
• - Microsoft Windows 7/10, Microsoft Outlook and the Office Suite, including Office365
• - Microsoft Windows Server 2012/2016/2019
• - Microsoft Active Directory / Azure AD
• - MS Server / VMware Virtualization, upgrades and migrations
• - Microsoft Exchange Server
• - Firewall configuration and troubleshooting
• - In-depth understanding of IP based networks and the Internet (DNS, DHCP, WINS)
• - Networking connectivity/equipment TCP/IP for both LAN and WAN topologies, including: routers, managed switches, VLANs, WLANs, NAT, firewalls
• - VPN Setup and Configuration (Gateway to Gateway, PPTP). Knowledge of encryption practices and deployment
• - Ability to understand proprietary application environments (installation, configuration, etc.)
• - Setup/Configuration of Hosted Services such as Online Backup/Hosted Exchange
• - Experience with IT vulnerability assessments and remediation
• - Mentoring of junior and peer technical staff

• COMPENSATION & BENEFITS
• - Competitive salary, commensurate with experience and education
• - Medical and 401k available
• - Business expense advance and reimbursement
• - Background checks are required

www.abssnetworks.com

  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6980214828

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