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15 years experience Customer Service and Office Administration Admi (San Bernardino)

available afternoons
available evenings
available mornings
available overnight
available weekdays
available weekends
education completed: bachelors

Ann Davidson

Summary:
* 6+ years as a dedicated management and administrative professional * Extensive experience in establishing mutually beneficial relationships to facilitate growth and development to include financial to community support * Organized and efficient with a keen eye for detail

Experience:
CA SERVICE AREA DIRECTOR
Actively engage military command groups, National Guard / Reserve
2009-01 - 2018
* Effectively manage and direct the assigned service area * Provide strategic leadership to fulfill the overall mission, improve and expand programs, and provide outreach within the area * Initiate, manage and coordinate fundraising activities to include solicitation of individuals, businesses, foundations and government prospects * Research and apply for local grants, submitting progress reports of all activities * Manage the database (Etapestry) in acknowledge of donors and fundraising * Collaborate with the Advisory Board to engage in fundraising * Actively engage military command groups, National Guard / Reserve * Establish relationships among community groups and organizations while expanding awareness of the mission among local leaders and the public * Coordinate all public relations needs while monitoring program delivery, success and compliance with all procedures * Attend local community meetings to further deliver client services

OFFICE ADMINISTRATOR
Berkshire Hathaway Home Services Golden Properties
Pasadena, CA
2005-05 2009-11
* Provided comprehensive administrative support in a high-stress environment * Fielded and responded to a high-volume of calls while providing quality service * Managed 4 Ring Central phone accounts while monitoring the lead agents email * Effectively triaged calls and correspondence based on lead, agent, requests, etc. * Scheduled property showings and coordinated office calendar with ease * Followed up on all prospective seller leads and emails * Completed listing questionnaires to facilitate operational efficiency for lead agent * Ordered, approved, and filed listing presentations * Produced open house kit supplies to include maps, school data, flyer stands, etc. * Ordered team stats from brokerage firm * Updated and maintained current data into the mass email database program * Monitored and updated the contact management system and ensured accuracy of information and data * Ordered supplies and client gifts based on needs and budget * Planned events and coordinated sponsorships

STUDENT LOAN OFFICER
BANK OF AMERICA
2002-01 2005-01
* Provided quality customer service to those requesting further information * Initiated and managed contact with delinquent borrowers while remaining professional and sympathetic to build and establish a strong rapport * Developed technical knowledge to utilize internal and external systems * Memorized policies and procedures to ensure ongoing compliance * Educated borrowers on student loan payments and benefits of on-time pay * Exceeded established benchmarks and goals with effective problem-solving and analytical skills grounded in an eye for detail to monitor discrepancies * Maintained database of client information to include contact information, financial status, solutions, conversations and correspondence, etc. * Liaised between borrowers and loan servicers to provide immediate resolutions
Education:
COLORADO STATE UNIVERSITY
BS
PUBLIC ADMINISTRATION
2014-01 - 2017
CHEMEKETA COMMUNITY COLLEGE
ASSOCIATE OF ARTS
OFFICE ADMINISTRATION

Thank you for your consideration,

Ann Davidson



















  • it's ok to contact this poster if you are a potential employer or other principal. Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact me with unsolicited services or offers

post id: 6996808585

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