Employment Type: Full-time (Mon–Fri) — Part-time considered for strong candidates
Compensation: $16-18
About Us: ServiceMaster Restore provides professional disaster restoration and cleaning services. We’re growing and seeking a reliable, organized Office Administrator to support operations, finance, estimating, and sales. This role blends customer service, bookkeeping, collections, invoicing, estimating, and sales support.
Key Responsibilities:
• Accounts receivable & collections: prepare and send invoices, post payments, track receivables, run AR aging reports, and follow up on past-due accounts by phone/email
• Invoicing & billing: generate accurate invoices, coordinate with insurance adjusters and clients, and resolve billing discrepancies
• Estimating support: prepare estimates and scopes, enter pricing into estimating tools/templates, coordinate with technicians and project managers for measurements and documentation
• Sales support: prepare proposals, follow up on leads, schedule inspections/appointments, and maintain CRM or lead-tracking spreadsheets
• Bookkeeping & data entry: enter vendor invoices, reconcile deposits, assist with payroll prep, and maintain job files and documentation
• Customer communication & scheduling: answer phones, respond to emails, update customers and adjusters on job status, and coordinate field crew schedules
• Reporting & office admin: produce routine reports (AR aging, open estimates, sales pipeline), maintain electronic and physical filing systems, and manage office supplies
Required Qualifications:
• 2+ years office/admin experience; experience with collections, invoicing, or estimating preferred
• Comfortable with numbers and basic accounting/bookkeeping tasks
• Proficient with Microsoft Office (Excel) and Google Workspace; QuickBooks or similar accounting software preferred
• Strong written and verbal communication skills; professional and calm with customers and vendors
• Organized, detail-oriented, able to manage competing priorities and deadlines
• Ability to handle sensitive customer and financial information confidentially
• Valid driver’s license; ability to visit job sites occasionally
Preferred:
• Experience in restoration, construction, home services, or insurance billing
• It’s a plus to have familiarity with estimating software or CRM systems like Xactimate. But we train.
• Customer service or sales support background "must"
Principals only. Recruiters, please don't contact this job poster.