ESSENTIAL JOB FUNCTIONS: • Greet and register incoming members and guests. • Maintain front entrance and ranger station appearance. • • Provide detailed reservation information to the manager on an as-needed basis. • Records and secures all fees collected at the ranger station. • Answer telephone/radio calls and relay messages to staff and members. • Make reservations in person and by phone and respond to a high volume of inquiries. • Process reservations or cancellations in DigiRez, our point of sale system. • Handle cash and process credit card charges for reservations. Reconcile cash/credit records. • Secure facilities and amenities. • Intervene in resort disturbances and respond to member and guest complaints. • Patrol the resort to ensure resort rules and policies are being followed. • Perform on-call emergency service as required. • Performs other duties as assigned