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Shekia Jones
16188 Trailwinds dr
Fontana ca
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Career objective: Aspire to excel as a Customer Care and Administrative Assistance executive
Utilizing best of my professional dexterity.
• Excellent Conflict resolution
• Customer service skills
• Excellent communication skills
• Detail-Oriented
• Fast pasted environment
• Fast learner
• Fax machine skills
• Inventory skills

Computer Skills
• Proficient in following computer applications:: Internet Explorer
• E-Mail
• QuickBooks and Quicken
• MS Office XP 2007 (All Products)
• Adobe Acrobat
• Data entry
• Internet research

Work Experience
Nursing Aid/Caregiver 03/2013 - 09/2013
Redlands, CA
• Change, feed and bathe residents; attending to other personal and grooming needs such as combing hair, trimming nails, brushing teeth, passing bed-pans and helping residents to the bathroom (transferring to and from commodes)
• Use mechanical lifts during transfers
• Use bathing tubs (carousel/serenade), trolleys
• Serve meals to residents and feed those unable to feed themselves, prepare trays for self-feeders
• Keep linen and utility area clean and in order, empty and clean urinals and bedpans, empty dirty linen hampers
• Perform incontinence checks on residents every two hours
• Record data on BM sheet, weight sheet and Nurse Aide flow sheet
• Attend and participate in unit meetings
T.C.B Solutions 01/3/11 - Present
Tax prep Customer Service Specialist /Administrative Assistant Upland, CA
• Answered taxpayer calls regarding several taxes and electronic filing
• Worked one-on-one with clients answering questions
• organize maintain offices records
• Worked as email customer service specialist
• Compiled, sorted, and verified accuracy of data to be entered
• Entered data from source documents into computer using keyboard
• Performs miscellaneous administrative duties such as filing, setting up new files and other duties as assigned
• Assist clientele as they enter office and via phone.
• Perform filing, data management, drafting and editing short office memos.
• Assist with all other office administrative duties.
Manger/ RetaIl 02/10 - 6/11
Things for less ,CA
• Customer service
• Cashier
• Excellent verbal and written communication skills & sales closure
• Receiving& Stocking Inventory
• Supervise and motivated my team

• Numerical skills

• Opened and closed store, handled customer service issues, and oversaw cash control.

Dd's discount/Ross 02/19/14-seasonal
• Cashier

• Sales floor

• Fitting room

• Stock room

• Customer service

Snack bar Attendant
Seasonal kare youth league park

• Processed payment and kept sales records
• Prepared meals for patrons
• Cleaned and organized the snack bar area
• Assisted in ordering and stocking supplies
• Took food orders


High school 2012

  • it's ok to contact this poster if you are a potential employer or other principal
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact me with unsolicited services or offers

post id: 4632735273


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