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Bilingual Client Service Professional (Banning/Beaumont)
We look at our client's lives through tax and find ways to help!
H&R Block is the world's largest tax services provider and the leader in the tax preparation industry. Each year, H&R Block employs thousands of seasonal and part-time associates in our tax offices nationwide.
It is easy to see why so many associates return to H&R Block each year. Some return to earn extra income and others return to grow their career with H&R Block. They are building a future filled with success and doing so at H&R Block, the industry leader.
The Bilingual Client Service Professional will deliver an outstanding client experience by creating a warm and welcoming first and lasting impression that exceeds the unique needs and preferences of each client.
The Bilingual Client Service Professional is responsible for:
Marketing the brand during preseason
Greeting clients in a personalized, friendly, and inviting manner
Matching clients with the best suited tax professional for their needs
Scheduling clients how they would like to be scheduled
Handling client exits by assuring all current and future needs are met
Maintaining office cleanliness and organization of resources with team members
Other duties as assigned
High school diploma or equivalent.
Skills and Experience:
Outgoing and energetic personality to interact with the public in person - must not be shy!
Strong marketing skills to attract clients during the preseason
Strong customer service skills needed to ensure an outstanding end-to-end client experience.
Ability to perform well under stress while working in a fast-paced environment.
Ability to multi-task.
Strong organizational and time-management skills.
Knowledge of cash registration operations is helpful.
Knowledge and experience with a Windows based computer system preferred.
Bilingual Skill Set Required (English/Spanish Preferred).
If you meet the above requirements, you're encouraged to apply today. Submit your resume IMMEDIATELY! Interviews to qualified applicants will be held on Wednesday, September 3, 2014.
- Principals only. Recruiters, please don't contact this job poster.
- do NOT contact us with unsolicited services or offers