ADP TotalSource is one of the nation’s largest and most innovative HR outsourcing firms providing both a Professional Employer Organization (PEO) and Administrative Services Organization (ASO) model. We provide small and mid-sized businesses with an integrated suite of services including HR administration, compliance management, safety and risk management, payroll and tax administration and employee benefits.
With more than $800 million in revenues and a current annual growth rate of over 20%, we provide a dynamic work environment and great personal growth opportunities. ADP TotalSource is part of Automatic Data Processing, Inc. (NYSE: ADP), which has nearly $9 billion in revenues and over 585,000 clients and is one of the world's largest providers of business outsourcing solutions.
Provide Human Resource Client Management support for designated client companies ranging from 10-200+ worksite employees (Senior positions to manage larger clients). Communicate effectively with clients on the ADP Total Source HR Value Chain products and services. Ensure client satisfaction and delivery of World Class Service, resulting in excellent client satisfaction survey ratings. Meet and exceed the expectations and requirements of clients. Establish and maintain effective relationships with the clients to gain their trust and respect. Act as a business partner, by effectively communicating the value of all ADP Total Source services in helping clients achieve their business goals and objectives. Coordinate activities and facilitate timely delivery of services and projects to the client in all functional areas to include: payroll, 401K, benefits, employee relations, training and development, legal and compliance.
Client Relations Management: Consult with clients and evaluate worksite needs in regards to HR services and proactively develop, implement and deliver service plans which capture client’s objectives for the year. Follow through on deliverables identified on the Service plans which will directly impact the productivity, efficiency and effectiveness of client companies. On an annual basis, recap for clients all activities completed on their behalf, discuss goals and objectives for upcoming year and deliver on Service plan. Actively communicate with clients and schedule on-site client visits to ensure appropriate utilization of ADP Total Source HR services. Evaluate and review pricing and billing inquiries with client.
Qualifications:
• 5+ years HR experience including involvement with employee relations, compensation analysis and training.
• Posses an understanding of the business and quickly learn the organization’s strategy and industry.
• Able to deal with ambiguity and adapt to change.
• Experience with generating and analyzing HR reports
• Strong client service experience, ability to handle multiple clients.
• Present ideas and programs as well as problem resolutions to all levels of executives and business owners with confidence.
• Strong and effective communication and interpersonal skills. Strong persuasion/negotiation skills a plus.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Access, etc.) required.
If interested in this position, please visit our website at www.adptotalsource.com and submit your information and resume for reference number TSPE16670.
ADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength.
BENEFITS
A comprehensive benefit program is an important component of your total compensation. ADP focuses on continuously offering attractive benefit programs to our associates and their families
• Offering a comprehensive benefits package day one!
• Vacation, holidays, and personal days
• Tuition Reimbursement
• Employee stock purchase plan
• 401(k) plan
• Employee recognition and referral bonus programs
• And much more!
- Location: Rancho Cucamongo
- Compensation: comparable with experience
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.